Here you can find the KOGNITWIN Energy Support & Service Level Agreement.
For further information please contact us at mailbox-trust.
This KOGNITWIN Energy Support & Service Level Agreement (“SLA”) is applicable to Customers of Kongsberg Digital AS (“KDI”) who have a valid Subscription Agreement, governed by the KOGNITWIN Energy Terms of Use (“Terms of Use”), for access to KDI’s KOGNITWIN Energy Service Platform.
KDI will provide maintenance and support as described herein, to maintain the KOGNITWIN Energy Service Platform (hereinafter referred to as the “Service”) in good working order.
Capitalized terms shall have the meanings set forth in the Terms of Use, or in the section where they are first used herein.
Customer shall notify KDI of any defect in the Service by utilizing the Support Portal, accessible via https://dev.azure.com/kognitwinsupport, or by using the following email address: kognitwin@kdi.kongsberg.com
See how Kongsberg Digital’s deep domain expertise helps industrial organisations achieve more.
Companies that have embraced digital, AI and co-innovation with a focus on decision making are achieving a 3-4% higher Return on Assets (ROA). Attend this webinar and learn how to avoid the AI hype and digitally transform at scale for performance and resilience.
This event is ideal for C-suite executives, chief operations officers, SVPs, VPs, and line of business heads across the energy value chain with responsibilities to run their businesses better, improve operations and maximise margins and attractiveness to investors.
The below timings are in Houston time (CDT).
09:00-09:05 AM Opening remarks
09:05-09:35 AM Panel discussion
09:35-09:45 AM Closing remarks
This Trust Center outlines how Kongsberg Digital ensures the secure provision of its digital services, handles personal data and maintains compliance with laws and regulations. Here you can also access legal terms applicable to Kongsberg Digital’s cloud-based SaaS solutions.
To ensure the highest quality, Kongsberg Digital follows industry best practices and certify our processes diligently.
Explore how Kongsberg Digital develops, delivers, and manages mission critical solutions.
Explore how Kongsberg Digital protects your data and private information.
Schedule a demo to see the benefits for yourself